Privacy Policy

Effective Date: March 15, 2025

Welcome to Review Pulse ("Company," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect different types of information when you use our platform, including:

• Personal Information: When you create an account, we may collect your name, email address, business details, and other identifying information.
• Reviews Data: We collect and store reviews from various sources to help you manage and analyze feedback for your business.
• Technical Information: This includes IP addresses, browser type, operating system, and cookies to improve our service.
• Usage Data: We track interactions with our platform to optimize features and user experience.
• Business Information: Details about your business including name, location, and industry to provide relevant services.
• Customer Contact Information: When you use our review request features, we process customer email addresses and phone numbers to send review invitations.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our review management platform.
• To generate social media graphics and reports.
• To personalize user experience and offer relevant features.
• To comply with legal obligations and security measures.
• To facilitate Google API integrations for retrieving and displaying reviews.
• To send notifications about new reviews, analytics insights, and platform updates.
• To process payments and manage subscription services.
• To provide customer support and respond to inquiries.

3. Google API Services Compliance

Review Pulse uses Google APIs to fetch business reviews and other relevant data.

• We adhere to Google API Services User Data Policy, including Limited Use requirements.
• We do not sell or share Google user data with third parties.
• We only use Google data to provide and enhance our services.
• Users can disconnect their Google account from our platform at any time.
• Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

4. How We Protect Your Data

We implement strict security measures, including:

• Encryption of sensitive data.
• Access controls and authentication procedures.
• Regular monitoring for unauthorized access.
• Secure database management through Supabase.
• Regular security audits and updates.

5. Your Privacy Rights

You can:

• Request a copy of your stored data.
• Delete your account and associated information.
• Manage cookie preferences.
• Opt-out of marketing communications.
• Update or correct your personal information through your account settings.
• Request restriction of processing of your personal data under certain circumstances.

6. Third-Party Services

We integrate with third-party services (e.g., Google, Facebook, Supabase) but do not control their privacy policies. Please review their policies for further details. Our platform may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Review data is stored for the duration of your account's active status. When you delete your account, we will delete or anonymize your personal information, though we may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

For questions about this Privacy Policy, contact us at:
legal@review-pulse.com